Abstract: Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and checklist for software basics and troubleshooting. (PEN)

Title: Computer Training for Staff and Patrons.
Author: Krissoff, Alan; Konrad, Lee
Journal Citation: Computers in Libraries, v18 n1 p28,30-32 Jan 1998
ISSN: 1041-7915
Publication Year: 1998
Document Type: Journal Article (080); Project Description (141)
Target Audience: Parents and Practitioners and Teachers
ERIC Identifier: EJ558563
Clearinghouse Identifier: IR536502
This document is NOT available from the ERIC Document Reproduction Service (EDRS).

Descriptors: * Academic Libraries; Check Lists; Computer Literacy; * Computer Science Education; Computer Software; Computer System Design; Higher Education; Instructional Design; * Librarians; Minimum Competencies; Pilot Projects; Search Strategies; Training; Troubleshooting; * Users [Information]

Identifiers: Core Knowledge; University of Wisconsin Madison